How to check your order details and status?



**For Registered Members**

  1. Log in to your account.
  2. Go to "Order Information" to view your order history.


      3. Copy your order or tracking number.

Example:

  • Order Number: 1001
  • Tracking Number: LP306350135CN

     4.Click on "Package Tracking" in the left-side menu.


     5.Enter your order number and email address.

Example:

 

Alternatively, enter your tracking number.

Example:

  • Tracking Number: LP306350135CN

     6. View the progress of your shipment.




**For Guests (Not Logged In)**


  1. Open your email inbox and search for "SHINLAD." You will find your order number or package tracking number in the email.
  2. Click the tracking number to get the latest updates on your delivery.

 


     3. View the progress of your shipment.


Note:

  • All package tracking numbers can be checked for detailed delivery status via US Post.
  • Your personal information will not be displayed when checking order status. If you have trouble accessing your order information, please contact customer support.

Notifications After Placing an Order

  • Order Confirmation Email
  • Payment Confirmation Email (only for bank transfer payments)
  • Shipment Notification Email
  • Delivery Confirmation Email
  • Order Status Update

To check the status of your order, please use the "Package Tracking" link.


Additional Information

  • If necessary, individual information may be provided by customer support.

Contact Information

Domain Settings

Notification emails will be sent from the following domain. Please set your email settings to allow emails from:

    • "store+87559667993@shopifyemail.com"
    • "shopify.com"
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Call Us: +86 133 1374 5075

Email: shinladorganizer@gmail.com

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