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SHINLAD Return & Refund Policy

1. Returns


At SHINLAD, our products, including bag organizers, are custom-made to order. As a result, resale of returned items is generally not feasible. However, if there is a quality issue with the product or if it does not meet the specifications of your order, you may return it for a refund.

To initiate a return, please contact our customer service team with your order details and a description of the issue. We are committed to resolving any concerns you may have promptly.

Please note that refunds are only issued for items with verified quality issues or those that do not match the order specifications. For further details, please refer to our full return policy.

2. Return Conditions

  • Customized Products: Returns are not accepted for customized products. Once a customized order is confirmed, cancellations, returns, or exchanges due to customer preference are not accepted.
  • In-Stock Products: For returns of in-stock products, please ensure the following conditions are met:
    • The product is unused.
    • The product is in its original packaging.
    • The return request is made within 3 days of purchase. If you wish to return an in-stock product, please contact us within 3 days of receipt. We will provide detailed instructions on how to proceed with the return.

3. Return Procedure To initiate a return, please contact our customer support team. Provide your name, order number, and the reason for the return. We will then guide you through the return process.

Email: shinladorganizer@gmail.com

4. Refunds Refunds will be processed after we receive and inspect the returned product. The refund amount will be the purchase price minus any applicable return fees. Refunds will be issued to the original payment method.

5. Additional Information

  • Please use the return label provided for returns. Shipping costs for returns are the responsibility of the customer.
  • For any questions regarding customer support or the return process, feel free to contact us at any time.

Validity This return and refund policy applies when customers wish to return or request a refund from SHINLAD.

--- This return and refund policy establishes the legal relationship between you and SHINLAD. By purchasing SHINLAD products, you agree to understand and accept this policy.

We aim to provide all our customers with a comfortable shopping experience. If you have any questions, please contact us via email.

Email: shinladorganizer@gmail.com